At B Y K O U E, we aim to deliver your orders safely and on time. Please read our shipping guidelines below.
1. Order Processing
- Orders are processed within 1–2 business days after confirmation.
- During sales, festive seasons, or high-demand periods, processing may take slightly longer.
- Once your order is packed and dispatched, you will receive a tracking ID via email or SMS.
2. Delivery Timeline
- Standard delivery time is 3–7 business days, depending on your location.
- Remote or non-serviceable areas may require additional time.
- We partner with trusted courier companies to ensure smooth delivery.
3. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout.
- Free shipping may be available during special offers or above certain order values (optional if you plan to add).
4. Order Tracking
- After your order is shipped, you can track it using the tracking link provided.
- Tracking updates may take a few hours to reflect after dispatch.
5. Incorrect Address / Failed Delivery
Please ensure your address and contact details are accurate.
If the courier is unable to deliver due to:
- Incorrect address
- Wrong contact number
- Recipient unavailable
The package may be returned to us. In such cases, reshipping charges may apply.
6. Damaged or Tampered Package
If your package looks damaged, opened, or tampered with, please:
- Refuse delivery OR
- Take pictures and contact our customer support within 24 hours
We will assist you with a replacement or resolution.
7. International Shipping
(Include only if applicable.)
If you ship internationally, add:
“We currently offer international shipping to select countries. Delivery times and charges vary based on destination.”
If not, add:
“We currently ship only within India.”
8. Contact Us
For any shipping-related queries:
Email: ssachin@bykoue.com
Phone: +91 8800110107
