At B Y K O U E, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you shop with us.
1. Information We Collect
We may collect the following types of information:
- Personal Details: Name, email address, phone number, billing/shipping address.
- Order Information: Products purchased, payment details (processed securely through trusted gateways).
- Website Usage Data: IP address, device information, pages viewed, browsing behavior.
- Communication Data: Messages, emails, or queries you send to our support team.
2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide order updates and customer support
- Improve website performance and user experience
- Personalize product recommendations
- Send promotional offers (only with your consent)
- Ensure secure payments and prevent fraudulent activity
3. How We Protect Your Data
- Your personal information is stored securely and accessed only when required.
- Payment details are processed through secure, encrypted payment gateways.
- We do not store your full card or UPI information.
- We follow industry-standard security practices to prevent unauthorized access.
4. Sharing of Information
We do not sell or share your personal data with third parties for marketing.
We may share your data only with:
- Delivery partners (for dispatch and tracking)
- Payment processors (for secure transactions)
- Service providers who assist in operating our website
All partners follow strict confidentiality and security standards.
5. Cookies & Tracking
We use cookies to improve your browsing experience. Cookies help us:
- Remember your preferences
- Show personalized content
- Analyze site performance
You can disable cookies anytime through your browser settings.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Request deletion of your information (subject to order/account conditions)
- Opt out of promotional emails at any time
7. Data Retention
We retain your information as long as your account is active or as needed to provide services, comply with legal obligations, or resolve disputes.
8. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions about this Privacy Policy or your data, contact us at:
Email: ssachin@bykoue.com
Phone: +91 8800110107
