Overview
We want you to love your purchase from B Y K O U E. If something isn’t right, we’re here to help.
Returns
- You can place a return request within 5 days of receiving your order.
- Products must be unused, unworn, and in their original packaging.
- Items showing signs of wear, damage, or missing parts will not qualify for return.
- Certain hygiene-sensitive items may not be eligible (if applicable).
Return Process
- Submit your return request through our customer support.
- Our team will arrange pickup or guide you on the next steps.
- Once we receive the returned product, it will undergo a quality check.
Refunds
- Refund is initiated only after the returned product is received and inspected by our team.
- Once approved, the refund will be processed to your original method of payment.
- Refunds typically take 5–7 working days after approval, depending on your bank or payment provider.
Non-Returnable Items
- Products damaged due to misuse
- Items without original packaging
- Products returned after 5 days
Exchanges
- Exchanges are subject to product availability.
- If the requested product is unavailable, a refund will be issued.
Need Help?
For return or refund assistance, contact our customer support at:
Email: ssachin@bykoue.com
Phone: +91 8800110107
Need help?
Contact us at ssachin@bykoue.com for questions related to refunds and returns.
